Question

has anyone used RC with a satelite connection I have Huges net and was told that the two were compatible and my phone is not coming in clear

6 years ago
June 27, 2019
2 replies
248 views

valley-soil
New Participant

has anyone used RC with a satelite connection I have Huges net and was told that the two were compatible and my desk phones are not coming in clear the call is breaking up with static. help!

chris-verdin
Participating Frequently
11 replies
6 years ago
June 27, 2019

When on those calls what is your internet speed at? Also, what else is using the internet connection? Pc? Cell phone? TV? Apple TV etc. All of that is sharing your internet speeds. You can run a test on RC's site - https://www.ringcentral.com/support/qos.html

Based off of those speeds I'd contact support to help you troubleshoot. Also, turning off wifi on phone, TV, Apple TV etc might help as well.

will
New Participant
2 replies
6 years ago
June 27, 2019

Contact will@hughes.net, 888-396-5623 for more information.

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