© 1999-2024 RingCentral, Inc. All rights reserved.
Privacy Notice
Can I activate it so when someone reaches an Announcement only extension they can get a repeat of the information by pressing a button? For instance to be able to say something like, to hear this information again press pound, and have the announcement repeated? I know pressing pound on the main greeting for our Auto Attendant will repeat the menu but what about for announcement only extensions. Thanks.
Page 1 / 1
I have this problem also.
This would seem to be a basic concept, especially for an IVR - 'press 3 for our address' - it plays, and then loops back to the root of the IVR. I can see a lot of irked clients if they have to call back.
Hey RC! A little love on this perhaps? The logic is already there for the */# - why not a pull-down:
- transfer to 'extension/etc'
- disconnect
Was this ever solved? I want to have an announcement that once complete, loops back to the IVR. Is this possible?Â
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.