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Question

How to repeat announcement only extension

  • January 8, 2014
  • 3 replies
  • 690 views

Can I activate it so when someone reaches an Announcement only extension they can get a repeat of the information by pressing a button? For instance to be able to say something like, to hear this information again press pound, and have the announcement repeated? I know pressing pound on the main greeting for our Auto Attendant will repeat the menu but what about for announcement only extensions. Thanks.

3 replies

I have this problem also.


Joe Cache
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  • Brainy
  • 155 replies
  • December 21, 2020

This would seem to be a basic concept, especially for an IVR - 'press 3 for our address' - it plays, and then loops back to the root of the IVR. I can see a lot of irked clients if they have to call back.

Hey RC! A little love on this perhaps? The logic is already there for the */# - why not a pull-down:
- transfer to 'extension/etc'
- disconnect



  • New Participant
  • 1 reply
  • December 13, 2024

Was this ever solved? I want to have an announcement that once complete, loops back to the IVR. Is this possible? 


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