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Question

How would one follow up on a Support Case?

  • January 14, 2025
  • 1 reply
  • 3 views

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looking to follow up on a case number our Sales representative sent us for a feature request to be completed. How do I follow up on that?

Mary-Community_Moderator
Community Manager
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Hi ​@CR-AllynSYSENG,


I see the case you’re referring to. I’ll follow up with the case owner and ask them to provide you with an update soon.


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