I cannot begin to articulate my frustrations with the TCR registration process as this has been going on for OVER A YEAR. Instead, I will try to summarize mine and everyone else’s frustrations below!!
I have been rejected so many times it is not even funny, and there is an application fee of $22. No one explains that you can edit current brand info so if that gets rejected you automatically think you have to pay another $22 for a new application which I did several times before I realized (with no help from ring) how to edit this myself!
The reasons you get rejected are extremely vague and do not give you specifics or examples on what to use instead. You have to call an 888 number based out of India and get people on the phone who BARELY speak english and have ABSOLUTELY NO IDEA what they are doing. I have spent many hours of my time (which is valuable since I make the money) completing setups over the phone with these baseline level reps that walk you through and say it should get approved now only for it to be rejected AGAIN for different reasons ALL THE TIME.
When Ring Central sells you their product, one of the features they tell you about is the ability to text clients, THEY NEVER EXPLAIN ABOUT TCR REGISTRATION. Like many of you I was suckered under the guise of this working seamlessly and it has been nothing but an EXTREME headache. At this point I am writing this to HOPEFULLY get a supervisor or someone with some level of authority to get this moved forward. As I have tried all traditional options I am leaning to believe that this is a SCAM. Unless this gets resolved that is all I have to say about this washy, shady, terrible waste of a company.
