In order to work remotely and use RingCentral, must you lug the physical phone around with you in order to receive calls?
In order to work remotely and use RingCentral, must you lug the physical phone around with you in order to receive calls?
Best answer by john-oliphant
As Mary says, the desktop app and mobile app work great. In fact, nobody in my department has a desk phone, they use the Windows app or their cell with a bluetooth headset.
I use the desktop app at home all the time and nobody knows where I am until the dog barks.
Even in the office some of our staff do all their daily work with the mobile app on their cell rather than a desk phone, but I think those are people who live their entire lives talking on their cell phones. lol.
I recommend a good headset for staff working from home to free up their hands and minimize background noise. Any Bluetooth earpiece is fine, but we’ve used DECT headsets by Poly for years. Unfortunately their ownership change to HP has broken everything good about Poly, so I wouldn’t recommend them now.
Plantronics makes great headsets that are more expensive but IMO worth it. Yealink is another brand but I don’t have any experience with them. DECT works for much greater distances than BlueTooth.
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