Question

we have lost the caller ID...it just says call queue

Forum|Forum|6 years ago
May 31, 2019
2 replies
949 views

travis-scott
New Participant

how do I fix this?

john-stas
New Participant
Forum|Forum|6 years ago
May 31, 2019

We are experiencing the same issue. Our saved contacts are showing up when they call but any unsaved number is showing up as call queue.

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bjsvec
Known Participant
Forum|Forum|6 years ago
May 31, 2019

Travis and John, check this post: https://community.ringcentral.com/ringcentral/topics/our-business-name-shows-on-inbound-calls-as-wel...

I think you are having the same issue around some new features that were released.

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