Question

Audit Logs

2 years ago
February 3, 2023
1 reply
187 views

melissafischer
New Participant

I am not a developer, and it appears the only way to get audit history for text messaging is to use the API. Anyone have advice for how a rookie may accomplish this? We are in a highly regulated industry and sometimes need to pull audit logs for litigation.

PhongVu
Community Manager
2312 replies
2 years ago
February 3, 2023

Check if this app is available for your RingCentral account plan. If not, you can run this app (you need to login the app with a super admin user) periodically to export your account message store and download the files.

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