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Question

Two IVR menus - one for business hours and one for non-business hours?

  • February 12, 2020
  • 2 replies
  • 442 views

We'd like to set up two IVR menus - one for business hours and one for after hours. We'd like to switch to the after hours menu during lunch or when we're all out on appointments. Is there a way to automate changing IVR menus from business to non-business and then another way to "flip" to the non-business hour menu when we're all out?

2 replies

Forum|alt.badge.img
  • Community Manager
  • 408 replies
  • February 18, 2020
Hey Al, 

Check out this article

  • New Participant
  • 2 replies
  • October 8, 2022

That link no longer is valid.


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