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Question

Coaching Workflow data available in API?

  • March 30, 2023
  • 3 replies
  • 230 views

Where in the API can I find the same data shown in the Coaching Workflow report in RingCentral? I can't seem to find it in the API or report documentation: https://help.nice-incontact.com/content/reporting/prebuiltreportsqm/coachingworkflowreport.htm?cshid=CX6ed3ab7117b0d81db251744d3731111b5ec76e0f

3 replies

PhongVu
Community Manager
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  • Community Manager
  • March 31, 2023

I don't think that we have integrated API from Nice platform into RingCentral API platform. Can you check if the API you are looking for exists from Nice platform? If it exists, then we can check what login credentials must be used to access the data.


  • Author
  • New Participant
  • April 4, 2023

Hey @Phong Vu thanks for the reply. I'm actually trying to find out if it exists in the Nice API. Do you know if it does and where to find it?


PhongVu
Community Manager
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  • Community Manager
  • April 4, 2023

This is all what they have on their developer platform.