We have a very low monthly volume of received messages (5 to 10) to our RC business phone number (we don't send out messages). What fees are we going to be charged each month with the implementation of this upcoming TCR stuff?
Best answer by Mike Stowe
Unfortunately, all businesses using SMS regardless of volume or use case are required to register to access SMS.
If you are sending less than 15,000 SMS/mo and less than 2,000 SMS to T-Mobile recipients the fees would be:
$4 brand fee (one-time, charged by TCR)
$15 campaign vetting fee (one-time, charged by Syniverse)
$1.50 low-volume campaign maintenance (monthly, charged by TCR)
These fees would cover all of your numbers.
If you send more than 15,000 SMS you would need a high-volume campaign that costs ($10/mo). If you send more than 2,000 SMS monthly to T-Mobile recipients, you would need to have additional vetting ($40 one-time) otherwise T-Mobile would block messages over the 2,000 "non-vetted sender" limit.
Here is a more in-depth breakdown of TCR fees. If you have any questions please let me know. https://support.ringcentral.com/article-v2/TCR_registration_fees.html?brand=RingCentral&product=MVP&language=en_US
Unfortunately, all businesses using SMS regardless of volume or use case are required to register to access SMS.
If you are sending less than 15,000 SMS/mo and less than 2,000 SMS to T-Mobile recipients the fees would be:
$4 brand fee (one-time, charged by TCR)
$15 campaign vetting fee (one-time, charged by Syniverse)
$1.50 low-volume campaign maintenance (monthly, charged by TCR)
These fees would cover all of your numbers.
If you send more than 15,000 SMS you would need a high-volume campaign that costs ($10/mo). If you send more than 2,000 SMS monthly to T-Mobile recipients, you would need to have additional vetting ($40 one-time) otherwise T-Mobile would block messages over the 2,000 "non-vetted sender" limit.
Here is a more in-depth breakdown of TCR fees. If you have any questions please let me know. https://support.ringcentral.com/article-v2/TCR_registration_fees.html?brand=RingCentral&product=MVP&language=en_US
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