Question

Call Queue Group members ringing to a ring group before voicemail

2 years ago
May 5, 2022
1 reply
219 views

dsutton
New Participant

I have a call queue with dedicated members. When Those members do not answer dedicated calls I want the call to ring to a ring group before going to voicemail but am receiving an error that only 2 simultaneous phones can be added

Mary-Community_Moderator
Community Manager
2293 replies
2 years ago
May 5, 2022

Hi David, do you mean you want to forward it to another call queue group before voicemail?

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