Question

Is it possible to send a second Call Queue Voicemail email notification after hours

Forum|Forum|4 years ago
January 26, 2021
1 reply
101 views

Terry3997629020
Employee

Customer would like to have a feature where a second email notification to be sent on a delay to another email address. Would prefer this email to be sent during off hours to an alternate address.

+1

Mary-Community_Moderator
Community Manager
2659 replies
Forum|Forum|4 years ago
January 26, 2021

Terry, this feature is not capable with RingCentral. You can only add multiple emails for voicemail notifications. You can request to add this feature on Idea Portal, follow the guidelines through this article Submitting and Voting for Product Ideas

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