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How can we view all our users text messages?

4 years ago
December 12, 2020
1 reply
2412 views

Greg62575335031
New Participant

We have multiple users and need to be able to review all of their outgoing sms messages to clients. Is this functionality available?

Best answer by Anirban2396911020

Not sure even admin can view other users message due to privacy protection.

ref: https://community.ringcentral.com/questions/91779/when-will-sms-be-accessible-by-all-users-for-our-m.html

https://community.ringcentral.com/questions/8229/read-sms-on-various-account.html

https://community.ringcentral.com/questions/1212/can-i-subscript-to-other-extensions-sms-event.html

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Anirban2396911020
Inspiring
4 years ago
December 12, 2020

Not sure even admin can view other users message due to privacy protection.

ref: https://community.ringcentral.com/questions/91779/when-will-sms-be-accessible-by-all-users-for-our-m.html

https://community.ringcentral.com/questions/8229/read-sms-on-various-account.html

https://community.ringcentral.com/questions/1212/can-i-subscript-to-other-extensions-sms-event.html

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