Question

how to transfer calls to voicemail using MAX

4 years ago
December 18, 2020
1 reply
579 views

Patrick1940205021
New Participant
3 replies

Hello, my credit union recently switched over to RingCentral. I am a Tech specialist and was asked a question about voicemail. Currently, our contact center can not transfer calls straight to someone's voicemail. Is there a setting or policy I can change so they are able to?

Anirban2396911020
Inspiring
1018 replies
4 years ago
December 22, 2020

I guess the following reference is similar to your requirement:

https://community.ringcentral.com/questions/94034/how-to-get-all-incoming-calls-to-general-business.html

Hope this helps

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