Question

Contact listed as "unknown" on desktop - can that be edited to create a named contact?

4 years ago
May 9, 2020
2 replies
725 views

jennifer-duke
New Participant

When viewing phone call, text and emails on the desktop app and it displays the number but has contact listed as "unknown" can that be edited there to create a named contact?

Mary-Community_Moderator
Community Manager
2295 replies
4 years ago
May 13, 2020

Hi Jennifer,

As of now, there is no option to add contacts on the desktop app. But you can do this on the mobile app.

gregory-yaschuk
Participating Frequently
9 replies
4 years ago
May 14, 2020

Hi Jennifer,
which desktop app do you use?
RC Phone desktop (Softphone) has such functionality.

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