Why are the call options grayed out on incoming calls except for Answer and ignore? I can no longer send calls direct to VM.
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All options are grayed out with incoming calls on my PC desktop app except Answer and Ignore.
I am also receiving quite a few blank voicemails. Where the slider moves slowly as if there is a recorded message but there is just silence. Not sure if this is related or not, but it started at the same time. I do still get actual recorded voicemails.
Hmmm...this blank screen only happens sometimes? Have you seen anything common with those calls? I would see if an uninstall/reinstall fixes the issue or not. I'm wondering if it's simply stuck.
I am currently experiencing a similar problem. My "add" button is there while on an active call, but is grayed out and does not allow me to add a 3rd person to a call
This happened to me this morning too. RingCentral asked me to do an update this morning, now my HUD screen looks like this.
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