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Question

Set main number for text messages


How in the world do I set my main (ported in ) phone number to send/receive the texts from? I have gone through every menu and cannot seem to figure out how to set my main company number as the number for texting. I am a single user for now and the single number for call/text/fax was a major selling point for me. Help! Thanks!!

3 replies

PhongVu
Community Manager
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  • Community Manager
  • 2340 replies
  • August 1, 2022

Login your RingCentral account admin portal and open the General Settings page as shown below and select the extension which needs to send/receive text messages from the main company number.

screen-shot-2022-07-25-at-102714-am.png


  • New Participant
  • 1 reply
  • December 22, 2022

We just started with Ring Central. I have the same problem noted above. I followed the guidance from Phong Vu but I have no options under the General Settings tab. See below. Please assist.

screenshot-2022-12-22-081825.jpg


PhongVu
Community Manager
Forum|alt.badge.img
  • Community Manager
  • 2340 replies
  • December 22, 2022

This is really not an application development issue. Please post your question in the User Community or open a support ticket.


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