Question

Transferring Calls

2 years ago
August 11, 2022
1 reply
298 views

ssavidge
New Participant

We are having an intermittent issue when transferring calls to cell numbers. We use the Ask first options and I connect to the person to receive the transfer to announce the call, but after clicking complete transfer the call is lost.

Jessica H.
Community Manager
408 replies
2 years ago
August 11, 2022

Hey Sue,

You'll need to open a case with our tech support team to further troubleshoot this: https://support.ringcentral.com/new-case.html

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