Question

Call Logs API time 1 hour behind

2 years ago
March 27, 2023
1 reply
136 views

alexgrodzicki
New Participant

I have noticed since the time change in the UK at the weekend the call logs we are exporting from RingCentral are showing one hour behind the current time. If I export a log from RingCentral to CSV the times are correct.

What could be causing the log times in the API to be 1 hour slow?

PhongVu
Community Manager
2328 replies
2 years ago
March 27, 2023

I assumed that you meant you read the call log using API. Remember that the time is UTC and you need to convert the dateFrom and dateTo to your local time when calling the call log API.

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