Question

Call Queue voicemail if no answer

2 years ago
January 5, 2023
1 reply
427 views

walter
New Participant

I have the call queue setup to ring all phones simultaneously. I'd like the calls to go to voicemail if no one picks up after 10 rings. Is that possible?

Mary-Community_Moderator
Community Manager
2295 replies
2 years ago
January 5, 2023

Yes, you may set your Caller Wait Time to 1 minute, which is approximately ten rings.

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