Question

Cant make call outside organization

Forum|Forum|4 years ago
September 17, 2021
2 replies
1970 views

kurtjimenez
New Participant

Hi there,

Good day! I cannot make phone calls outside the organization even our company admin already approved my access. Could you please help us with this? Thank you so much!

+1

Mary-Community_Moderator
Community Manager
Forum|Forum|4 years ago
September 17, 2021

Hi @Kurt JImenez, What error message are you getting?

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A

Anirban2396911020
Inspiring
Forum|Forum|4 years ago
September 20, 2021

@Kurt JImenez this is how you can add a digital line to your extension

https://support.ringcentral.com/article/ringcentral-phone-softphone-outbound-calling-adding-digital-line.html

Once you set it up, you will able to call/receive call outside your organisation

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