Hi All,
One of our RC users getting the error on her RC desktop application "can not place or receive calls. an application has lost connection to the Ringcentral service".
She can not make/ receive calls.
Please let us know how can we t.shoot this.
Thanks in advance! 
I will move this question to the Customer community.
This type of question (not relating to app development/programming) should be posted to the Customer community. Or better contact RingCentral customer support.
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