I manage about 15 phones across 4 sites. Each site has a primary incoming phone number. We have a 5th phone number assigned to a call queue that is spread across 2 sites and that number represents a seperate brand. It has its own incoming number. When staff dial out we would like them to be able to dynamically choose in some way if they are calling on behalf of the primary site they are located at and thus use the primary caller id for that site (the sites incoming number) OR if they are calling or returning a call that came in on the brand queue that has its own caller id - then they would use that number as a caller id - Is that even possible
The user outbound callerid have some options but setting a delegated number didnt seem to work