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Question

Server Side loggin (stopped working ) - BullHorn/App Connect 2.0

  • February 2, 2026
  • 3 replies
  • 12 views

Hello,

A day after the 1/29 zoom presentation the Server Side Log in stopped working. 

I have not made any changes. No notes are occurring within BullHorn.

I have tried logging out/in

Switching the API user and then back to the one that works

Any suggestions?

3 replies

Embbnux
Employee
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  • Employee
  • February 3, 2026

Hi ​@Mber You can try to re-save server side logging to make it refresh authorization. It may be caused by authorization lost. 

If it still can’t work, can you help to collect logs and send to the email that I sent in private message
 

Steps to collect logs:

  1. Right click at the app and select Inspect to open Chrome developer tool.
  2. Keep the developer tool open. Then go to setting logout in the page bottom and re-login RingCentral account
  3. Go to Setting to auth Bullhorn. Then go to admin and server side setting logging setting.
  4. Enable the server side logging and save to enable it.
  5. Go to developer tool's console panel, right click at logs to save all as file.
  6. Go to developer tool's network panel, click download icon to download HAR file.

Embbnux
Employee
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  • Employee
  • February 3, 2026

Updates: We just identified and fixed a bug that happened when user mapping is not setup. Can you help to check if your server side logging works now?


ByrneReese
Community Manager
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  • Product Manager
  • February 3, 2026

@Mber Wanted to make sure you saw the above comment from ​@Embbnux