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Question

CXone Ringtones

  • December 16, 2025
  • 1 reply
  • 3 views

Will it be possible to add a feature for admins to change ringtones in CXone? I have over 50 users that have complained the tones are AWFUL in CXone and would like to change them. Since we have moved over to this app, this has been the BIGGEST COMPLAINT of the system. 

1 reply

BeckyH
Community Manager
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  • Community Manager
  • December 16, 2025

Hey, ​@packara I’m looking into this with our CXOne Product Manager. 
Let me try to get a response and I’ll circle back.