We're going to start recording calls but I dont want the users to be able to delete or listen to phone calls other than their own. Can that be done?
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We're going to start recording calls but I dont want the users to be able to delete or listen to phone calls other than their own. Can that be done?
Users can only delete their own call records and call recordings. However, a super admin user has the power to delete call records of other users. There is no API to delete a call recording though.
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