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Does every member have access to delete call recordings?

  • February 15, 2024
  • 1 reply
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We're going to start recording calls but I dont want the users to be able to delete or listen to phone calls other than their own. Can that be done?

Best answer by PhongVu

Users can only delete their own call records and call recordings. However, a super admin user has the power to delete call records of other users. There is no API to delete a call recording though.

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PhongVu
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  • Community Manager
  • 2312 replies
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  • February 15, 2024

Users can only delete their own call records and call recordings. However, a super admin user has the power to delete call records of other users. There is no API to delete a call recording though.


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