Hello,
Happy New Year!
I am trying to send text sms from the desktop app and from mobile device but not able to send text sms and not receiving them as well. The + option for new texts is not visible on the desktop app, neither is the option to send a new text available in the drop-down options menu on the top-right.
I recently signed up with RingCentral on MVP plan.
Kindly advise. Two image files added for your kind reference.
Thank you
Best answer by PhongVu
Please create a support ticket and someone will help you to register for TCR and enable SMS feature for your phone numbers. It is a new mobile carriers' requirement.
Please create a support ticket and someone will help you to register for TCR and enable SMS feature for your phone numbers. It is a new mobile carriers' requirement.
Hello Phong,
Hope you are doing well. It has been more than 10 days after submitting the TCR form, still have not received the access to text message feature. Kindly advise!
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