Question

We are getting the following error: "The Information could not be saved. Please try again later"

7 years ago
September 9, 2017
5 replies
641 views

moulis
New Participant

Any ideas on what to do?

renee
New Participant
2 replies
7 years ago
October 24, 2017

I am getting this same error message and I get it frequently! doesn't matter what size document I'm faxing I get this message a lot! I went to the ring central web site and launched from there.

renee
New Participant
2 replies
7 years ago
October 24, 2017

i cannot send it to you thru this site. i can reply with screen shot thru email only

norman-gray
New Participant
1 reply
7 years ago
May 29, 2018

We can add new IVR menus in IE but not in Chrome, because we are getting the following error:
"The information could not be saved. Please try again later." We use Chrome.

michael-chanley
New Participant
1 reply
5 years ago
September 25, 2019

Quick solution for me was making the filename shorter. I didn't have time to test it, so it was either the filename length or possibly a character used in the filename.

Hope this helps

luke
Participating Frequently
8 replies
5 years ago
July 30, 2020

Hi Moulis. Could you provide a little more information so I can understand where you are receiving this error? Let me know what you are attempting to do, if you are using a RingCentral app or a website, and provide a screenshot so we can see the context.

Reply

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