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How do I get copies of previous outgoing faxes?

Tags: fax

Oct 7, 2022 at 8:42am • 1 replies • 0 likes

Patrick Hart

I need copies of previous outgoing faxes for patient files.

1 Answer

Mary-Community_Moderator answered on Oct 7, 2022 at 9:33am

Hi Patrick! The outgoing faxes are only available for 30 days and will no longer be accessible after that. The best way is to back it up through the RingCentral Archiver or by using a third-party app called RingClone.

To learn more about Data Retention, click the link below.

https://support.ringcentral.com/mvp/admin/company-account-settings/ringcentral-data-retention-policies.html

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