Melissa Muroff avatar image
Melissa Muroff asked mary-community-moderator commented

Inability to text selected in-organization RingCentral numbers

From both my desktop and phone RingCentral apps, I am unable to text three in-organization RingCentral numbers (which happen to be my staff's numbers). I can message those numbers, but I just can't text them. I can, however, text other RingCentral numbers in our organization. Can anyone help?

sms and text messaging
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Hi @Melissa Muroff. Thanks for sharing your issue here. It shows that your Account Admin submitted a ticket for this. Our Tech Support team will investigate and will resolve your issue. Please share the resolution here once it's fixed so our fellow members will know too. Thank you!

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