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Personal number masking?

Tags: ringcentral app

Apr 5, 2023 at 1:24pm • 1 replies • 0 likes

Ellen Jones

I don't want my personal number to be available as the caller id when I make a call from RingCentral, is there a way to mask it looks like it's coming from the main number?

All calls coming in should go to the main number.but some are going to my personal number instead since it's being added to their list off phone calls.

Thank you.

1 Answer

Mary-Community_Moderator answered on Apr 5, 2023 at 2:29pm

It's not possible to remove your direct number as the Caller ID, but you can select the main number as the caller ID. Please check the KB article below.

Setting up your caller ID in Admin Portal | RingCentral MVP

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