question

Sean Kennealy avatar image
Sean Kennealy asked Phong Vu answered

SMS API Sandbox - The requested feature is not available

I can see from numerous other questions in the community that this can happen from time to time and needs to be manually enabled by the support team.

The sandbox account is (313) 263-4672. Can someone please enable SMS for this account?screen-shot-2024-01-04-at-111857-am.png

rest apisending sms
screen-shot-2024-01-04-at-111857-am.png (6.9 KiB)
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1 Answer

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Phong Vu answered

Please read this post and submit a dev support ticket.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys