Is there a way to view IM conversation history in the RC app (Glip) between two users from the Admin portal?
Admin access to users Ring Central IM history
Page 1 / 1
The only way I'm aware of is to use RingCentral Desktop (GLIP), go to File > Administration > at the bottom there are Compliance Exports. The export is rough and is in a weird format (.json), but you can at least make out conversations between two users by using notepad. It will break up conversations between users and by day.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.