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Question

After Hour Messages

  • December 22, 2025
  • 1 reply
  • 15 views

I receive after hour sometimes really late messages as well as on the weekends when I don't work is there a way to turn off messages 

1 reply

Mary-Community_Moderator
Community Manager
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I recommend updating these three specific settings. This will ensure your phone stops buzzing the moment you clock out.

1. Set "Quiet Hours" (Highly Recommended)

This is the best "set-and-forget" method. It automatically silences the app during your off-hours.

  • In the Mobile App: Tap Profile Picture > Notifications > Quiet Hours.

  • Action: Turn on Daily Schedule, set your work hours (e.g., 9-5), and toggle Saturday/Sunday to "Whole Day."

2. Adjust Mobile Push Rules

If you only want notifications when you aren't at your desk, use this setting to keep your phone quiet while you're working.

  • In the App: Go to Settings > Notifications.

  • Action: Select "Only when I'm inactive on desktop." This prevents your pocket from buzzing while you’re already on your computer.

3. Disable Email Alerts

If you find that work emails are cluttering your inbox after hours, you can turn off the "New Message" alerts.

  • In the App: Tap Profile Picture > Notifications > Email Notifications.

  • Action: Switch this to "Off" so you aren't prompted to check your inbox during your downtime.

Official Setup Guide: Managing RingCentral Notifications

I suggest starting with Quiet Hours first. It’s usually the "magic fix" our customers love most.