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Hello everyone!

I have a question. I have a call queue set up where it distributes incoming calls between analysts. Do you know where I can find a live dashboard - something I could put on a big TV screen - so analysts taking calls can see how many calls are waiting in queue, and how long they have been waiting for?

Thanks in advance!

Hi Ryan, you may check RingCentral Live Reports Feature. KB link is https://support.ringcentral.com/article/RingCentral-Live-Reports-Feature-Overview.html.


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