I have been a RC user for many years… We have never been able to pick up the phone and press zero and it ring a pre-determined ‘operator’ ext. Has RingCentral made this a thing as of yet?
As of right now, a caller (external) can not call a user, hit their voice mail and press zero and reach another (pre-determined) user (or the operators) voice mail…
RingCentral has said for years they would be making this very basic and common feature - according to other VoIP Providers a thing - but as far as I know, they have not as of yet? Or have they?
