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Question

Canada user: how can I register TCR without a federal business number (BN)?

  • March 19, 2025
  • 5 replies
  • 62 views

Hi,

My business name is only registered with Ontario so I don’t have a federal BN. I don’t have a need and don’t plan to register on the federal level. How can I register for TCR to continue to send SMS to my clients with a federal BN?

5 replies

Crystal_
Community Manager
  • Community Manager
  • March 20, 2025

Hi ​@vincentlamcfp,

Are you planning to send SMS to US numbers or just to Canadian numbers? Businesses in Canada need to register with The Campaign Registry (TCR) if they intend to send text messages to US numbers. However, registration is not required if you're sending text messages only to Canadian numbers.


  • Author
  • New Participant
  • March 20, 2025

I am only sending SMS to clients in Canada. No mass marketing emails. Just conversations with clients


Crystal_
Community Manager
  • Community Manager
  • March 20, 2025

Are you experiencing issues with your SMS service? If so, could you please send me a direct message with your account information?


  • Author
  • New Participant
  • March 20, 2025

How can I get my SMS feature re-enabled without TCR registration? ​@Crystal_ are you able to help?


Crystal_
Community Manager
  • Community Manager
  • March 20, 2025

How can I get my SMS feature re-enabled without TCR registration? ​@Crystal_ are you able to help?

Please send me a private message with your RingCentral number or email linked to the account so we can review and coordinate with our internal team.