Question

Connect IVR to my main company number

Forum|Forum|7 months ago
April 16, 2025
1 reply
38 views

Mark C
New Participant

I created an IVR and id like my main company number to connect to it. When I go into the IVR it has to add a direct number but that cost extra. is there a way to have the direct number ring to the IVR?

Problem Solver
Participating Frequently
Forum|Forum|7 months ago
April 17, 2025

The call handling for your company main number is
Auto-Receptionist > general settings > call handling

here you need to select the IVR.

You do not need to add a direct number to the IVR menu in this case, since the main number is routing to it

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