This was a post 2 years ago. I followed advise to block the number on the Super Admin extension, but the call keeps coming though to the Message-Only extension. How can I resolved ?
This is the post from 2 years ago:
https://community.ringcentral.com/ringex-phone-sms-fax-6/how-can-we-block-a-number-on-a-message-only-extension-1115
Like I said, I did just that, but the caller manages to get through at the same number asking the same questions. I also tried going to Message-Only extensions and clicking on the msg. 45/45 for the company name but in there, I don't see an options for blocking the number in there. Only the option via 3 dots, to Download or Forward.
Anyone able to assist ?
