I have several phone at my work place that accept the ringcentral phone calls. I use the desktop app to see my faxes and voice messages. I do not want the phone to ring to my computer, but if I mute it in the settings, it turns off the volume for the whole computer. How do I disable the ringing on my computer app?
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Go into the settings, of the RC4W APP, and select sounds. There is an option to turn it off.
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