I no longer need the service but want to keep our #. How do you Port a number out of ringcentral

I have been attempting to port OUT of Ring Central for almost 12 months. Very frustrated. I have unanswered emails and phone messages with Ring Central, so am also posting here just to see if by some small chance someone will notice this.

Currently spending $50 per month for... nothing. It's a gimme to the company. Grrrr.

My new provider has attempted to port my numbers OUT of RC 6 times so far with all 6 being rejected. I have called personally with no resolve.

RingCentral: you promised me that the numbers I gave you would be mine to have back if I ever decided to leave. GIVE THEM BACK!!!

*Please*

How can I speak with a ring central account manager?

Stephen, I hope you don't end up a victim of 'hide the ball' as appears to be happening with me. I'm increasingly irritated with Ring Central, having attempted the same thing as you (port OUT) since April of last year. Almost $600 down, @ $50/month for a service I am not using, and I cannot get anyone to provide a reason that the port won't happen.

In the latest go-around, my new provider tells me I now need to obtain my 'CSR' or Customer Service Record from Ring Central for them (Tello) to determine what is going wrong with the port process. The young lady in the Philippines who took my last call said that Ring Central cannot provide this CSR. (hide the ball again, whether intentional, or more likely just through inadequate training in her job).

The last thing I discovered is that an address change in the Ring Central record, very hard to find (another address location) had not occurred under a tab for 'fax #'. Seriously? I think I am being encouraged to let my # go, and give up, but this in my mind is ridiculous and unfair. If not resolved by the end of the next billing cycle, my approach will be to close the account (losing my valued #), and complain to the FCC - er, for whatever that is worth. Probably not much.

I have left emails and voice mails with Ring Central. In general they do not generate a response, or the response is useless - eg : 'go look at our instructions for porting out'.

Ring Central also has malfunctioning pages on their site. I'm not able to generate a ticket for support (same result on different web browsers; cannot populate the windows with needed information).

I wish you more luck than I have had. I am not sure the 'account manager' actually exists. I hate that I am enriching this company at the moment.

I have 2 ring central telephone numbers and I need to get rid of one.

Stephen Seabron

I don't understand why it's such an issue to port out. Verizon has requested the port numerous times on my account. All unsuccessful.

Hello.  Before I endure the frustration of these other posts, has anyone learned anything helpful about porting out their toll free number to a different carrier.  My new carrier tells me I just need my account number (which I have) and a “transfer code”.  Does anyone know how to find this “transfer code” and if that is, in fact, all that I need to provide to my new carrier?  Thanks for your help.

​@Getting Angry 
check out this https://support.ringcentral.com/article-v2/Submitting-your-Porting-order.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=port_out

It says:
 It’s possible that your new provider will request a port out PIN from RingCentral. We do not provide personalized port out PINs so you may enter 0000 if you are asked to provide one.

The article is about USA/Canada.
afaik Porting Authorization Code (PAC) or PIN are not needed for the UK either.