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Long Voicemails with no speaking

  • November 10, 2025
  • 3 replies
  • 89 views

We are receiving and paying for numerous voicemails to our 800 numbers that last for 10-15 minutes and no one is leaving a message. Even though we block the caller, they call again using different numbers each time. How can we limit a voicemail message to 2-3 minutes?

3 replies

Mary-Community_Moderator
Community Manager
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Hi ​@IRapp, kindly submit a ticket to our Tech Support team. They’ll be able to help you adjust it so that 3 minutes is set as the maximum.

https://support.ringcentral.com/new-case.html


  • Author
  • New Participant
  • November 12, 2025

Just an FYI. The link you provided doesn’t work. It tells you to call support.

 


Mary-Community_Moderator
Community Manager
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Just an FYI. The link you provided doesn’t work. It tells you to call support.

 

Hi ​@IRapp, please send me a DM with your contact details so I can submit a case on your behalf.