Is there any way to only overflow calls to another queue during certain defined hours of the day?
© 1999-2024 RingCentral, Inc. All rights reserved.
Privacy Notice
Page 1 / 1
Hey Amy, one thing you could do is create a Custom Answering Rule under the Call Queue that is based on Time/Date & forwards to another Call Queue extension.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.