Hi,
Any help would be gratefully appreciated!
Due to OBi302 not available, i am attempting to provision a poly 400 ATA.
Existing provisioning tools do not seem to match configuration changes required in portal. I have also attempted manually configuring SIP but think I may be missing something!
+1Hello
Since the Poly 400 series handles SIP profiles slightly differently than the older OBi devices, manual configuration can be tricky. While manual SIP configuration is possible, I highly recommend reaching out to RingCentral Tech Support. We have a dedicated Phone Provisioning Team specifically trained to handle these hardware transitions.
+1Thank you Mary,
I will reach out to support team.
Of course! Let us know how it goes. 😊
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