Hi ​@communitymgrtx,

I’ve put together a step-by-step guide that may fix the issue.

1: Check the Specific RingCentral Dialer Setting

The RingCentral app has a specific setting that can override the system's default dialer. This is distinct from the "open supported links" feature you already adjusted.

1. Open the RingCentral app.

2. Tap on Settings.

3. Select Phone.

4. Look for a setting titled "Default phone app for calling".

5. Ensure this setting is not set to "Use RingCentral Phone".  

2: Clear RingCentral's App Defaults

If the first step doesn't work, we need to tell the Android system to "forget" that RingCentral was ever the default app for phone calls.

1. Open your phone's main Settings app.

2. Go to Apps or Apps & notifications.

3. Find and tap on RingCentral.

4. Select Open by default.

5. Tap Clear default preferences.  

After you perform this action, the next time you tap a phone link in Chrome, your phone should prompt you to choose which app to use for the call. Select your native phone app and choose "Always."

3: Clear Chrome's App Data (If Needed)

There's a small chance that Chrome has its own internal preference that's causing the issue. Clearing its data can force it to reset its link-handling behavior.

1. Open your phone's main Settings app.

2. Go to Apps.

3. Find and tap on Chrome.

4. Select Storage & cache.

5. Tap Clear storage.  

This action will reset Chrome's settings and clear its cache but will not delete your bookmarks or passwords.  

Hi ​@communitymgrtx,​

Circling back on this. Did the guide above helped with the issue you were seeing?