SMS not sending for my company

Forum|Forum|22 days ago
January 29, 2026
2 replies
29 views

issa-it
New Participant

All of the sudden today non of our sms are going through and we are getting this warning below. Anyone else having this problem?

“Sorry, we're having trouble sending your message. Please try again.”

I

issa-it
Author
New Participant
Forum|Forum|22 days ago
January 29, 2026

Solution is they won’t let us add more sms credits to our account, and we hit our “limit” we were not aware we had

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+1

Mary-Community_Moderator
Community Manager
Forum|Forum|18 days ago
February 2, 2026

Solution is they won’t let us add more sms credits to our account, and we hit our “limit” we were not aware we had

HI @issa-it , thanks for sharing the update on why you’re seeing that message. Would you mind providing a bit more detail? Specifically, which limit was reached?

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