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Hello,

I have a user(s) that I will add to an existing campaign for SMS access and the process will go all the way to “Setup in Progress” and then will disappear from the campaign without an error message or completion. Once I go back to check the user is not in the list, nor can they send a text message. 

Hi ​@GLittle3, kindly send me a direct message with your contact details so I can forward them to our TCR Team for review.


We have exactly this same issue - I’ve worked with support and it has been escalated to the ‘back-end team’ to add the number on our behalf.  Waiting to confirm that happens.