Tech support | Community

When I call support and it says to hold for an agent to help me with my problem, do they ever answer? I have been in the queue for over an hour and a half first thing in the morning and am still waiting. I was also in the queue for over two hours last week before I had to hang up. Very frustrating.

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Hi! Sorry that you had to wait that long. I see that you have a ticket with Tech Support now. Next time you need help with support, you may submit a ticket online at https://support.ringcentral.com/new-case.html, and someone will reach out to you within the day.

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