Thinking of Switching from RingCentral

Hi ​@pmclarren,

Thank you so much for sharing such clear and helpful feedback, we really appreciate it! 😊

At this time, there aren’t any announced plans for these features to change in the near future. That said, you might be interested in attending the next RingEX Unlocked webinar on December 16, where upcoming features and enhancements are discussed. This could include new capabilities you’re looking forward to.

You can register and find more details here: RingEX Unlocked – December 2025

Feedback like yours is really valuable, and we’ll make sure it’s shared with the team for consideration in future updates.

Paula, I’d love to understand your use case better, as I’m not sure I’m clear on exactly what you need is. 

Please share it here, via DM, or send an email to our Community team and we’ll be glad to dig a bit further.

Hi BeckyH.

1. I would like to schedule text messages to recipients.
2. I would like to have the ability to reply to messages I received with over 15 persons on the message. I usually get a ‘failure’ message

​@Mary-Community_Moderator Thank you, for your response. I did attend the webinar today. All great features were introduced. It’s only me and the 2 I wanted to know were not discussed, scheduling text messages and replying to a group text with 15 or more individuals.

1. Scheduling text messages are totally possible. 
   You would need to use a tool like Workflow Builder to automate the process.
   Workflow Builder is a no code/low code alternative to other more complicated APIs and can schedule a trigger to execute an action like send SMS. 
2. There is a 10-recipient limit for Group SMS. So, that may be why you are running into this problem. 
   
   We have a really great Workflow Builder group right here in the Community, but you can also learn more about it here: Getting Started with Workflow Builder

Also, ​@pmclarren  I am happy to connect with you via email if we can support you further. 
Feel free to reach out at Community.Support@RingCentral.com