When a coworker is transferring a call to me, it looks as if they are calling me directly which leads to some embarrassing interactions with clients. Is there a way to show the number of the call being forward to me instead?
+1Hi! It is the expected behavior when transferring calls. Our Product Team is already aware of this lacking feature, and they are considering it. Kindly add your vote here.
Hi
I know this is a 4 year old issue but has this been fixed so it doesn’t do this. We would like to have the caller id of the original caller not the one forwarding it.
+2
https://ideas.ringcentral.com/forums/958493/suggestions/48015701
Looks like there are some notes in there that might be helpful. If you’re still running into issues, please drop them in this thread so we can take a look.
Ok see the issue. We have mainly Cisco phones. Hopefully they will find a way to implement this feature on Cisco phones.
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